- Industry: Computer
- Number of terms: 318110
- Number of blossaries: 26
- Company Profile:
An American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing.
A communication method of creating a single activity that can be distributed to multiple customer records, in order to expedite sales communication. Quick campaigns are located in the Sales and Marketing panes, and are intended for salespeople to use without needing the support of a marketing department.
Industry:Software
A user that performs a service, or the equipment or facility that is required for a service.
Industry:Software
Two or more resources (users, facilities, or equipment) that can be scheduled interchangably.
Industry:Software
Verb: To cross-reference resource schedules to find a period of time available for a service activity. Noun: A list of times that a resource is available for work. Also, a list of service activities for a specific period of time.
Industry:Software
A type of work performed for a customer by one or more resources. Services are scheduleable activities.
Industry:Software
A business location to which resources are assigned. A site is used to ensure that all resources required for a service are in the same physical location.
Industry:Software
An XML representation of the structure of the Navigation Pane in Microsoft CRM, including the areas, groups, and subareas where entities are displayed, and the privileges associated with each subarea.
Industry:Software
The state of a record or activity. For example, a case can be Active or Resolved, and an e-mail activity can have a status of Draft or Sent. Status is also used by workflow rules to determine when to move to the next stage in a workflow or sales process.
Industry:Software
