- Industry: Computer
- Number of terms: 318110
- Number of blossaries: 26
- Company Profile:
An American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing.
A communication method of creating a single activity that can be distributed to multiple customer records, in order to expedite sales communication. Quick campaigns are located in the Sales and Marketing panes, and are intended for salespeople to use without needing the support of a marketing department.
Industry:Software
A definition of one side of a business relationship between accounts, opportunities, or contacts.
Industry:Software
Two or more resources (users, facilities, or equipment) that can be scheduled interchangably.
Industry:Software
Verb: To cross-reference resource schedules to find a period of time available for a service activity. Noun: A list of times that a resource is available for work. Also, a list of service activities for a specific period of time.
Industry:Software
A defined set of access privileges. The security role assigned to a user determines which tasks the user can perform and which parts of the user interface the user can view. All users must be assigned at least one security role in order to access the system.
Industry:Software
A set of criteria that specifies which personnel, equipment, facilities, or resource groups are required to perform a service, or how to select these resources, based on parameters like quantity and capacity.
Industry:Software
A type of work performed for a customer by one or more resources. Services are scheduleable activities.
Industry:Software
An activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.
Industry:Software
A scheduling component of Microsoft CRM that is used to view and manage appointments and service activities. You can view a day, week, or month at once.
Industry:Software
