- Industry: Computer
- Number of terms: 318110
- Number of blossaries: 26
- Company Profile:
An American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing.
The administrator-defined policy which defines whether an agent needs to sign-in and out of response group groups in order to receive calls from the response group service.
Industry:Software
A workflow template which allows the administrator to define two question with up to four answers. The answers determine which queue the call is routed to.
Industry:Software
A workflow template which allows the administrator to define one question with two answers. The answer determines which queue the call is routed to.
Industry:Software
The simplest workflow which hunts one or more agents using any administrator-defined agent selection algorithm and supports overflowing based on time in queue or call volume.
Industry:Software
A workflow which supports an announcement message and business hours support in addition to the basic hunt group workflow.
Industry:Software
Access to host via a connection that doesn't use the IP network.
Industry:Software
A client operating system that is deployed by using a virtual machine to provide a self-contained operating environment that behaves as if it were a separate computer.
Industry:Software
A recovery of a system using a backup that contains critical volumes and, optionally, data files that you can use to rebuild a system from scratch or rebuild a system using alternate hardware.
Industry:Software
An Institute of Electrical and Electronics Engineers (IEEE) 802.11 wireless network in which Service Set Identifier (SSID) suppression is enabled.
Industry:Software
