- Industry: Computer
- Number of terms: 318110
- Number of blossaries: 26
- Company Profile:
An American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing.
A conversation area where incoming conversations, including phone calls, conference calls, and instant messages, are displayed.
Industry:Software
A conversation area where active conversations and associated information are displayed.
Industry:Software
A conversation area where active conversations and associated information are displayed.
Industry:Software
The method of communication. For example, voice call, instant message, e-mail, text message, voice message, voice mail message, file sharing, application sharing, and so on.
Industry:Software
A current attempt by a second party to establish communication with a user.
Industry:Software
Pertaining to a user who has an accepted meeting on his or her calendar that is marked Busy.
Industry:Software
The telephone switch on a desk telephone that opens or closes the call connection. If the telephone has a handset, hanging up the handset depresses the switch so that the call is disconnected.
Industry:Software
An annotation in a conversation window that contains contact-specific information that may be important for call handling.
Industry:Software
A note with general information about the call, such as subject, that is generated by the ACD to potentially be forwarded or transferred along with the call.
Industry:Software
A record of the date, time, caller, subject, and so forth, of a call or IM.
Industry:Software
